Legal
Terms of Service
The short version. These terms govern your use of our website. If you become a client, a separate written services agreement governs the work itself, and that agreement controls wherever it differs from these terms.
Two things worth reading properly: we don't guarantee any particular business result (section 6), and our methods and materials remain ours (section 8).
1Agreement to these terms
These Terms of Service (“Terms”) form an agreement between you and Arcanum Studios LLC, a Wyoming limited liability company (“Arcanum Studios,” “we,” “us,” “our”). By accessing or using arcanumstudios.com (the “Site”), submitting a form, booking a meeting, or otherwise interacting with us through the Site, you agree to these Terms. If you do not agree, do not use the Site.
2Eligibility
The Site is intended for businesses and business professionals. You must be at least 18 years old and, where you are acting for an organisation, authorised to act on its behalf. The Site is not directed at children and is not intended for personal or household use.
3Permitted use of the Site
You may view the Site and its content for the purpose of evaluating and engaging our services. You may not:
- Copy, reproduce, republish, or redistribute Site content except as permitted by law
- Scrape, crawl, harvest, or use automated means to extract data from the Site, except for standard search engine indexing
- Reverse engineer, decompile, or attempt to derive the structure or operation of any system we use
- Interfere with the Site's operation or security, or attempt to gain unauthorised access to any part of it
- Submit false, misleading, or unlawful information through any form
- Use the Site or any contact route to send unsolicited commercial messages to us
- Use the Site in violation of any applicable law or regulation
4Enquiries and scheduled meetings
Submitting a form, requesting a research sample, or booking a meeting does not create a services relationship and does not obligate either of us to proceed. We may decline any enquiry or engagement at our discretion, including where a market segment is unavailable, where the work would create a conflict with an existing client, or where we judge we are not the right fit.
Where we provide a complimentary research sample or assessment, it is provided as-is, for evaluation purposes, without warranty, and remains our property. It is not a professional opinion and should not be relied upon as the sole basis for a business decision.
5Services and separate agreements
Descriptions of our services on the Site are for information only and are not an offer to contract. All services are provided under a separate written agreement covering scope, deliverables, fees, term, service levels, confidentiality, and data protection. Where that agreement differs from these Terms, that agreement controls in respect of the services.
6No guarantee of results
Please read this section
Business development outcomes depend on many factors outside our control, including your offer and pricing, market conditions, your team's responsiveness, your ability to convert meetings, third-party platform behaviour, and general economic conditions.
We do not guarantee any specific number of meetings, conversations, leads, opportunities, closed deals, revenue, cost reduction, or return on investment. Any figures, ranges, projections, examples, or case results shown on the Site or in our materials describe past or illustrative outcomes and are not a promise, prediction, or warranty of the results you will achieve. Your results will differ.
Any performance commitment that binds us will appear in a signed services agreement, and only there.
7Fees
Any pricing shown on the Site indicates typical starting points and is not a quotation or a binding offer. Fees, invoicing, payment terms, and any performance-related component are set out in the applicable services agreement.
8Intellectual property
Ours
The Site and its content — including text, layout, design, graphics, the Arcanum Studios name and logo, and all associated trade marks — are owned by us or licensed to us and are protected by intellectual property law.
Our proprietary systems, methods, processes, models, prompts, templates, workflows, research methodology, and know-how, including the Arcanum Growth Engine, remain our exclusive property. Engaging our services does not transfer, license, or grant access to any of them. We do not license our systems to clients, and nothing on the Site should be read as an offer to do so.
Yours
Information and materials you provide remain yours. You grant us a limited licence to use them as necessary to evaluate your enquiry and, if we are engaged, to perform the services. Ownership of deliverables produced for a client is addressed in the applicable services agreement.
Feedback
If you send us suggestions or feedback about our services, we may use them without restriction, attribution, or compensation.
9Confidentiality
If you share non-public business information with us in connection with a prospective engagement, we will treat it as confidential, use it only to evaluate and pursue that engagement, and not disclose it to third parties other than our own advisers and providers bound by confidentiality obligations. This does not apply to information that is publicly available, that we already held, that we independently develop, or that we are legally required to disclose.
10Your responsibilities as a client
Where we perform services for you, you are responsible for:
- The accuracy of the information, target criteria, and messaging approvals you provide
- Ensuring your products, services, claims, and pricing comply with all laws applicable to your industry, including any licensing, professional conduct, advertising, or solicitation rules
- Ensuring that you have the right to instruct us to contact the audiences you specify
- Maintaining your own privacy notice and legal basis for handling the personal information we deliver to you
- Your own use of any research, contact information, or deliverable after we provide it
We may decline or discontinue any campaign or activity that we reasonably believe is unlawful, misleading, or contrary to a third-party platform's terms.
11Third-party platforms and providers
Our services and the Site rely on third-party platforms and providers, including email, calendar, hosting, data, and communications services. We do not control them. Changes to their terms, availability, functionality, pricing, or enforcement practices may affect our services, and we are not liable for their acts, omissions, or interruptions.
12Privacy
Our handling of personal information is described in our Privacy Policy, which forms part of these Terms. If you were contacted by us as a business prospect, see our Prospect Outreach Notice.
13Disclaimer of warranties
The Site and any complimentary materials are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and quiet enjoyment. We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that any content is accurate or complete.
14Limitation of liability
To the fullest extent permitted by law:
- Neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost data, or loss of goodwill, however caused and under any theory of liability, even if advised of the possibility.
- Our total aggregate liability arising out of or relating to the Site or these Terms will not exceed one hundred US dollars (US$100). Where we are engaged under a services agreement, the liability cap in that agreement applies to the services.
Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing here limits liability that cannot be limited by law, including for fraud or wilful misconduct.
15Indemnification
You agree to indemnify and hold harmless Arcanum Studios and its members, officers, employees, and contractors from any claims, damages, liabilities, and reasonable legal costs arising from your use of the Site in breach of these Terms, your violation of applicable law, or, where you are a client, your breach of section 10.
16Suspension and termination
We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including a breach of these Terms. Sections that by their nature should survive termination will survive, including sections 8, 9, 13, 14, 15, and 17.
17Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws rules. The exclusive venue for any dispute is the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before filing any claim, you agree to notify us in writing at joshua@arcanumstudios.com and allow 30 days for the parties to attempt to resolve the matter informally.
Each party waives any right to a trial by jury and to participate in a class or representative action, to the extent permitted by law.
18Changes to these Terms
We may update these Terms from time to time. Changes take effect when posted, and the effective date at the top will change. Continued use of the Site after a change means you accept the revised Terms.
19General
- Entire agreement — these Terms, together with our Privacy Policy, are the entire agreement between us regarding the Site, and supersede any prior understanding on that subject.
- Severability — if any provision is held unenforceable, the rest remains in effect and the unenforceable provision is modified to the minimum extent necessary.
- No waiver — our failure to enforce a provision is not a waiver of it.
- Assignment — you may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure — neither party is liable for delay or failure caused by events beyond its reasonable control.
- No third-party beneficiaries — these Terms do not create rights for anyone other than you and us.
- Relationship — nothing here creates a partnership, joint venture, employment, or agency relationship.
- Notices — notices to us go to joshua@arcanumstudios.com. Notices to you go to the email address you provided.
20Contact
Arcanum Studios LLC
[Registered address, State of Wyoming — insert before publishing]